We offer Lifetime Guarantee on our UK built cases, this covers general wear and tear and hardware defects only (excludes all internal foam and castors). Damage as a result of misuse is not covered under the lifetime gaurantee.
We sell many cases that may not be UK built case. The best way to identify this is by the badge issued on the flight case. If you're flight case has the below logo with the symbol "Made in Britain" then this qualifies you for our Lifetime Gaurantee.